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IBDEA Code of Ethics
- Maintain the highest standards of personal and professional integrity to ensure that the conduct of our business will inspire confidence in the IBDEA and our industry
- Refrain from any activities that might adversely reflect upon the IBDEA
- Accurately represent the services and/or products available to prospective customers
- Charge only for products and services actually delivered and perform only those repairs and services that truly benefit the customer
- Refrain from intentionally charging customers for service calls that result from careless, incompetent, or negligent acts performed by a company employee
- Conduct myself in an ethical manner when relating to competitors and refrain from intentionally misrepresenting a competitor’s product or services
- Recognize and discharge my responsibility, as well as encourage my employees and fellow IBDEA members to continuously support the IBDEA Code of Ethics